1095

Forum|Forum|25 days ago
May 15, 2026
2 replies
0 views

trying to put 1095-a and pop up comes up and it says it hit a snag and wont let me do anything

TurboTax Business Windows

JotikaT2

Employee Tax Expert

If you are using TurboTax Online, please log out of the program, clear your cache, and then log back in. This should allow you to proceed with your return.

If you are using TurboTax Desktop, please see Troubleshoot TurboTax Desktop for Windows issues (or MAC) for additional steps you can take to resolve the issue.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

rjs

Level 15

TurboTax is aware of the problem and they are working on it. There might be a fix next week. Check for a software update next Thursday (May 28).

In the meantime, here's how you can work around the problem. Go to forms mode, click Open Form, and open Form 1095-A. Enter the policy number in the "Create new copy" box. Then go back to Step-by-Step mode and try again to enter the form. It will tell you that your 1095-A needs review. Click the Review button and proceed through the interview to enter your 1095-A.