turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

1. I was charged the filing fee once too many times. 2. How can I tell if my request for the IRS payment plan went through.

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
PatrickL
New Member

1. I was charged the filing fee once too many times. 2. How can I tell if my request for the IRS payment plan went through.

If you see two identical charges (down to the penny) in your online statement, one of them is probably a temporary authorization as opposed to an actual charge or debit.

Although authorizations are not charges or debits, they can reduce the available balance in your account for 24-72 hours (exact timeframe depends on the individual bank or credit card issuer).

Contact your bank or credit card company to dispute a duplicate authorization if you wish to remove it before the 24-72 hour drop-off period.

On the other hand, if you see multiple charges your paper statement, or you're not sure what they're for, please contact us for assistance. If possible, have your order or confirmation number handy.

Related Information:

·       Why am I being charged for TurboTax Free Edition?

·       How do I review my fees in TurboTax Online?

·       Help with my TurboTax Fees



For the IRS, you will need to use whatever email or tracker you set up with the IRS to track confirmation around a payment plan. 

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question