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Clear & Start Over isn’t available through TurboTax Live Federal & State, plus E-file. But, the good news is that a new feature called Clear will be available in early 2021. If you need to start over, Clear will allow you to remove all tax data and start over with a clean slate.
Additional info:
- What is TurboTax Live purchased through retail?
- How do I activate TurboTax Live purchased through retail?
- Activating the state return included with your retail purchase of TurboTax Live
- Can I get a refund for TurboTax Live purchased through retail?
- I already purchased TurboTax Live through retail, why am I being prompted to upgrade?
