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TurboTax Online: mobile web browser does not give option to pay by credit card

Some TurboTax Online users who are accessing from their Mobile device using the mobile web browser may not see the option to pay for their TurboTax fees with a Credit card. The only option available will be to use pay with my refund.


To work around this issue and be able to pay with a Credit card users can follow the below instructions

  1. In your browsers settings typically Chrome mobile and firefox mobile have a menu option to switch to or request Desktop site.
  2. Selecting this option will reload the page and allow you to choose pay with a credit card to purchase TurboTax Online.
  3. A second option that is available is to use your computer to access TurboTax Online and choose to pay with a credit card.

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