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Intuit

2019 MA Rental Deduction

Because of an error in a TurboTax calculation, you didn't receive credit for the rental deduction on your Massachusetts tax return, resulting in a possible overpayment of state tax.

We fixed the issue in TurboTax and we want to make sure your state tax return is complete and accurate. We recommend that you check and, if necessary, amend your state tax return to claim your additional refund. There are no additional fees for checking your TurboTax return or for preparing an amendment.

We continuously strive to provide correct and accurate calculations in our TurboTax products. Sometimes that effort results in our finding errors after returns have been filed. We sincerely apologize for any inconvenience this may cause you.

To amend your return in TurboTax, follow these step-by-step instructions:

  1. Write down the original refund or balance due amount for your Massachusetts income taxes. We recommend you check the paper/PDF copy of your return or your banking records to verify the correct amount.
  2. Sign in to the TurboTax account where you prepared your 2019 return.
  3. In Tax Home, scroll down to Your tax returns & documents and choose 2019. Select Amend (change) return and then select Amend Using TurboTax Online.
  4. On the OK, let’s get a kickstart on your 2019 amended return screen, choose TurboTax sent me an email, and then Continue.
  5. On the What did we contact you about? screen, choose Something else, and then Continue.
  6. On the Tell us which returns you want to amend screen, choose 2019 Massachusetts return. Then Continue. Your state refund/balance due tracker will usually reset to $0. This is normal.
  7. Select Continue and then Amend to work on your Massachusetts state return.
  8. On the Your 2019 Massachusetts Return screen, select Continue.
  9. On the Let’s Amend Your Massachusetts Return screen, select Yes, let’s amend and get it done, then Continue.
  10. On the Important: Read and Follow Your Massachusetts Amend Instructions screen, select Continue.
  11. On the Verify Original Refund or Balance Due screen, verify the amount and select Continue.
  12. On the Let’s Make Sure You’re Ready to Review screen, select Yes, I’ve entered everything and let’s review, and then Continue. NOTE: This is an autofix and you shouldn't have to enter any additional info.
  13. On the You’ve Finished Your Massachusetts Return screen, select Done with Massachusetts.
  14. On the Ready to Review Your State Return screen, select Continue.
  15. On the Smart Check Results screen, select Continue and then Done With All States.
  16. You may be asked about Form 1095-A. If you received one, but hadn't previously entered it, then select Enter Form 1095-A. Otherwise, select I don’t have Form 1095-A for 2019.
  17. On the Let’s comb through your returns one last time with completecheck screen, choose Check My Info. Review any final warnings and fix any errors. If you make any changes at this stage, be sure to run completecheck again, until there are no new warnings to fix. Then Continue. NOTE: You'll receive a Not Eligible for Electronic Filing warning. This is normal.
  18. On the We still save a couple of things to button up screen, select Continue. You'll then see a screen with your amended return results. Select Continue.
  19. Follow the instructions provided by TurboTax to print your amended return and save a copy for your records. The mailing address will appear on the instructions printed with your return, along with directions for paying any additional tax due.

  1. Write down the original refund or balance due amount for your Massachusetts state income taxes. We recommend you check the paper/PDF copy of your return(s) or your banking records to verify the correct amount.
  2. Launch TurboTax and open your 2019 return.
  3. Before you make any changes, select File and Save As..., then add Amended 2019 return to the file name to preserve your original return.
  4. Select Online and Check for Updates. Allow the program to update if any are available.
  5. Select the Federal Taxes tab (the Personal tab if you’re using Home & Business) and then select Other Tax Situations. You may be asked to answer a few preliminary questions before you see a list of categories. Scroll down to Other Tax Forms and select Start next to Amend a Return.
  6. On the We’ll help you change (amend) your return screen, select Continue. Then on the Did you already file your return? screen, select Yes, I have already filed my return. Then select I was contacted by TurboTax and told I may need to amend for some other reason, and then Continue.
  7. On the Tell us which returns you want to amend screen, choose I want to amend only my federal or only my state return, then check Amend my Massachusetts return. Then Continue. Your state refund/balance due tracker will usually reset to $0. This is normal.
  8. On the What do you need to change on your return? screen, scroll down to the bottom and select Update next to the State return topic.
  9. On the Let’s work on your state return screen, select Continue.
  10. On the Your State Return screen, select Edit by Massachusetts.
  11. On the Let’s Amend Your Massachusetts Return screen, choose Yes, let’s amend and get it done, and then Continue.
  12. On the Important: Read and Follow Your Massachusetts Amend Instructions screen, select Continue.
  13. On the Verify Original Refund or Tax Paid screen, verify the amount and make sure they match the figure you found in Step 1. Then select Continue.
  14. On the Let’s Make Sure You’re Ready to Review screen, choose Yes, I’ve entered everything and let’s review, and then Continue. NOTE: This is an autofix and you shouldn't have to enter any additional info.
  15. You may be asked about Form 1095-A. If you received one, but hadn't previously entered it, then select Enter Form 1095-A. Otherwise, select I don’t have Form 1095-A for 2019.
  16. On the You’ve Finished Your Massachusetts Return screen, select Done With Massachusetts.
  17. On the Ready to Review Your State Return screen, select Continue.
  18. On the Smart Check Complete screen, select Continue.
  19. On the You’re Done with 2019 Massachusetts screen, select Done With States.
  20. On the Let’s make sure your taxes are correct screen, select Continue. Review any final warnings and fix any errors. If you make any changes at this stage, be sure to run Smart Check again, until there are no new warnings to fix, and then select Done. NOTE: You'll receive a Not Eligible for Electronic Filing warning. This is normal for amended returns.
  21. On the Run Smart Check Again screen, select Done.
  22. On the Your Amended Return Summary screen, type in CORRECT RENTAL DEDUCTION as the Explanation of Changes, and then Continue.
  23. Follow the instructions provided by TurboTax to print your amended return and save a copy for your records. The mailing address will appear on the instructions printed with your return, along with directions for paying any additional tax due.

We’re here to help if you have questions or need assistance. You can call us at (866) 278-9691 to reach a tax expert who is prepared to assist you with this issue. Tell the expert you’re calling about: 2019 MA Rental Deduction.

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