TurboTax mobile app instructions for E-file reject... - Intuit Turbo Real Money Talk

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TurboTax mobile app instructions for E-file reject IND-524: The date of birth does not match IRS records

This rejection occurs when the date of birth for the first person listed on the return is either incorrect or doesn't match IRS records.

If you got an e-file reject on or after the April 15, 2019 deadline, and you owe taxes, see these instructions instead .

Here's what to do

You'll need to leave the TurboTax app and sign in to TurboTax Online in a browser:

  1. Sign out of the app by selecting the menu icon in the upper-left corner, then Sign Out.
  2. Open your browser (either on your device or a computer) and sign in at MyTurboTax.com (use your app login).
  3. Fix and refile your return in TurboTax Online using these instructions.

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