Why is Turbo Tax 2025 telling me I don't qualify for a capital gains tax exclusion on the sale of my home? I meet all requirements.

[PapaH]

I see that line 14 on the Home Sale Worksheet is unanswered and TurboTax 2025 Premier will not let me click on either Yes or No. This is the question about using the house for 2 of the last 5 years. We have lived in the house for 20 years. All of the other entries are there on the worksheet through line 17.

This must be an auto-calculated field because I never saw a question asking about it. What do I do now?

[JamesG1]

In TurboTax, at the screen Time lived in the home, the screen reads:

You will gain additional tax advantages if you lived in the home you sold for at least two years (24 consecutive or non-consecutive months).  Based on your home sale date, we have determined the cut-off date for the 24 month period is xxxxx.

You may access the screen at the sale of personal home under Wages & Income / Less Common Income / Sale of Home.

[PapaH]

I never see the "Time Lived in Home" screen. I end up at the "No exclusion" screen with the comment:

"You don't qualify for an exclusion of the gain on the sale of your home, but you have no taxable gain either."

Why is this happening?