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skrichte
New Member

Why does the program saying I am not eligible for the child tax credit?I received no advance payments, my child was 5 all of last year and I meet all the requirements?

 
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3 Replies

Why does the program saying I am not eligible for the child tax credit?I received no advance payments, my child was 5 all of last year and I meet all the requirements?

 

Make sure you have entered your child as a dependent in My Info, and that you have entered the child's Social Security number. If your child was born in 2021make sure you said he lived with you the whole year.  There is an oddly worded question that asks if the child paid over half their own support.  Say NO to that question.

 

The software will put the CTC on line 28 automatically if you entered the information for your child correctly.  You do still have to answer the questions in Federal Review.

 

PREVIEW 1040

 

https://ttlc.intuit.com/questions/1901539-how-do-i-preview-my-turbotax-online-return-before-filing

Click on Tax Tools on the left side of the screen. Click on Tools. Click on View Tax Summary. Click on Preview my 1040 on the left side of the screen.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
skrichte
New Member

Why does the program saying I am not eligible for the child tax credit?I received no advance payments, my child was 5 all of last year and I meet all the requirements?

I have done all this and still says "It turns our you don't qualify for these credits".

RobertB4444
Expert Alumni

Why does the program saying I am not eligible for the child tax credit?I received no advance payments, my child was 5 all of last year and I meet all the requirements?

There is a known error in TurboTax for the Child Tax Credit when a taxpayer has no income.

 

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