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The amount of the refundable additional child tax credit is based on the amount of income you earned from working. Did you earn only a very small amount?
The maximum amount of the child tax credit is now $2000 per child; the refundable “additional child tax credit” amount is $1600. In order to get that credit, you have to have income from working. The credit is calculated based on the amount you earned above $2500 multiplied by 15%, up to the full $1600 per child. If the amount you earned was too low, you will not get the full $1600.
If your child is older than 16 at the end of 2023, you do not get the CTC. But you may still get the non-refundable $500 credit for other dependents instead.
https://ttlc.intuit.com/questions/1900923-what-is-the-child-tax-credit
It is possible that your tax is less than the $2,000 child tax credit, so the credit may be limited. If so, you may qualify for the additional child tax credit, as mentioned by @xmasbaby0 . You can look at your tax on line 24 of your form 1040 to see if it less than $2,000. If so, you would see the amount of your additional child tax credit on line 28.
To view your form 1040 and schedule 1 to 3:
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