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drobinso
New Member

When TurboTax asks me to enter my 2018 property taxes and I click in the box, it doesn't respond to my keyboard.

The program seems unresponsive when I try to enter a number into the box for my 2018 property taxes.  I have tried restarting the program, and also rebooting the computer before re-running the program, but nothing seems to work.  I had just updated the program when I started using it tonight.

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Accepted Solutions

When TurboTax asks me to enter my 2018 property taxes and I click in the box, it doesn't respond to my keyboard.

Here's the details on that 

.........(and it may crop up in other areas too..so read thru the "fixes" at point #4)

https://ttlc.intuit.com/replies/7084852

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

View solution in original post

4 Replies

When TurboTax asks me to enter my 2018 property taxes and I click in the box, it doesn't respond to my keyboard.

@drobinso

1) Do you see a blank page?

2)...or do you see a "$0" in a field that won't let you change it?

The solution is different depending on which problem is happening...
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
drobinso
New Member

When TurboTax asks me to enter my 2018 property taxes and I click in the box, it doesn't respond to my keyboard.

The second of your two scenarios.  Eventually, after clicking in the box with the $0 in it many times, another box (or window) popped up so that I could enter my property tax numbers.  Not sure why it took so many clicks, but for now my problem has gone away.

When TurboTax asks me to enter my 2018 property taxes and I click in the box, it doesn't respond to my keyboard.

Here's the details on that 

.........(and it may crop up in other areas too..so read thru the "fixes" at point #4)

https://ttlc.intuit.com/replies/7084852

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
jeanbaue
New Member

When TurboTax asks me to enter my 2018 property taxes and I click in the box, it doesn't respond to my keyboard.

Brilliant go-around! Why hasn't TT fixed it yet?

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