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wtreptow
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When I click on "Update" for "Property Taxes" I get a blank screen. How do you correct this?

I'm running Windows 10 build 0.0.17134 .  I have had no other issues with Turbo Tax except for trying to enter Property Taxes.  When I click to update, I get a blank screen and cannot enter the data.


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1 Reply

When I click on "Update" for "Property Taxes" I get a blank screen. How do you correct this?

.... this is the likely issue with anyone with a blank page during the running of Desktop TTX software on a Windows computer.

.......TTX should only be installed and run as an Administrator..not in some guest account without administrator privileges...but it's hard to know each person's exact setup.

Exit TurboTax....then:

 1)  right click TurboTax 2018 icon

2)  Select  … Properties

3)  Select the  Compatibility tab

4) In the "Settings" box … check the box to "Run this program as an administrator"

_________________

This has fixed the problem for a number of users now.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

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