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Unable to change medical premium amount

I need to go back and change the amount I entered under medical expenses, for the total amount of premiums I paid for the year. I have to pay back some money  as my advanced payments were to much, thus my premiums were higher.

 

When i try to go back, it will not take me to the proper screen. It always starts me at the prescription screen which is past the premium section. I have cleared the cache with no luck. Any help is appreciated.

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6 Replies

Unable to change medical premium amount

The Medical Premium section is 9 screens in from where Prescriptions are entered.  Continue past the first screen and you will eventually land on the screen - How much did you spend on insurance premiums?

Unable to change medical premium amount

Yes I saw that, but it just shows the amount I entered previously and does not allow me to change it.

Unable to change medical premium amount

@brianc0610 Are using the online editions or the desktop editions?

I tested using the online editions and did not have any issues changes the amount of the insurance after completing the Medical Expenses section and then re-entering the section.

 

Try clearing cache and cookies on your web browser if using the online editions.

Unable to change medical premium amount

Thanks, I am using the online version and as states in the original post, I cleared thw cache but that didnt work..

Unable to change medical premium amount

@brianc0610 Try changing your web browser.  I am using Google Chrome with the latest updates with no issues.

Unable to change medical premium amount

I figured it out, i had to go back to where I entered the premium in my 1099R to be able to change it.

 

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