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TurboTax Web and Mobile Deductions and Credits is glitched out AFTER I paid

Hello, I paid for TurboTax and then went back to go review my deductions and credits, but now none of the content renders and it automatically switched me from Standard deduction where I would get money, to now saying I owe money (its listed as a itemized in the final page/ The deductions and credits page is empty, no buttons, no summaries, nothing. I cant even clear the form anymore because I paid and then the service bugged out on me.

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2 Replies

TurboTax Web and Mobile Deductions and Credits is glitched out AFTER I paid

Note - I am not using a VPN, and its happening on both my phone and computer so its not cache or cookie related. The service is bugged.

TurboTax Web and Mobile Deductions and Credits is glitched out AFTER I paid

resolved - turbo tax actually deleted my spouse for some reason on the return, and the page being bugged out is why I assumed it was a standard deduction. still, for a company that manages the transactions of billions of dollars a year, bugs like these are disrespectful to the customer to work through when you charge $150 to file.

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