TurboTax 2025 Clean Vehicle Credit Issue After 3/28 Update – Missing Dealer Transfer Question & File Errors

[Wey]

I’m using TurboTax Premier 2025 (Desktop, Windows). After the 3/28/2026 update, I encountered two critical issues:

1. Missing Dealer Transfer Question for Clean Vehicle Credit:

   • Before the update, the software asked: "Did you transfer the credit to the dealer at the time of purchase?" This allowed me to correctly report that I transferred the credit to the dealer.
   • After the update, this question is missing. Now, it only asks about "Vehicle Sold," "Vehicle Use," "Tentative credit," and "Business use percentage." As a result, the software incorrectly includes the Clean Vehicle Credit in my refund, even though I transferred it to the dealer.

2. File Errors When Opening Previously Saved Returns:

   • After the update, opening previously saved 2025 tax files (which passed Smart Check) repeatedly triggers the error: "Hmm, looks like we've hit a snag. We recommend you revisit the last topic you were working on to make sure all info's correct."
   • No specific issue is indicated, making it impossible to resolve.

Has anyone else experienced this? How can I resolve it?

Thank you for your help!

Wey

[Vanessa A]

1.  This is being looked into, but for the time being so you can still file, for the missing dealership transfer question, if you go back to the Credits and Deductions section, then select edit next to the EV credit for the vehicle you transferred, the option to select that the credit was transferred is there on the second time through.  

2. For the errors, for hit a snag, have you tried to clear your cache and cookies?  Be sure TurboTax is fully closed, then clear cache and cookies, you may want to also reboot the computer, and then reopen the file. 

[Wey]

Thank you for your response!

Following your suggested workaround, I entered the “Amount of credit transferred to dealer.” However, a red exclamation mark then appeared next to Form 8936‑A with the error: “Tentative Credit must be entered,” even though this question had already been answered during the EV interview.

To clear the error, I had to manually enter the value on Form 8936‑A, Line 9 (Forms Mode), which creates an override.

Could you please confirm:

Will a manual override like this prevent successful e‑filing, or can the return still be submitted electronically?

Does the e‑filed return match exactly what appears in Forms Mode, including manually overridden values?

Thanks again!

Wey