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Double check that when you entered your W-2, that you entered the amount in Box 10.
Is the FSA amount shown in Box 10 of your W-2? If it is, then TurboTax will automatically reduce the amount paid for your child by $5,000 so you should enter $17,400 and on Here's what we have so far, you will see $12,400.
Enter $17,400 under your daycare provider(s), Your credit will be based on $3,000 for one child ($8,000 - $5,000 FSA) or $11,000 for two or more children ($11,000-$5,000).
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