The section for deductions and credits will not go past the first question concerning charitable donations.

[Critter-3]

If you are using WIN 10 this may be caused by uninstalled WIN 10 updates ... so log out and check your OS updates options then choose to install them and reboot the computer until they are all installed (someone posted it took them 7 reboots). 

[GabiU]

Hello! Were you able to move along?
If not, please post a screenshot so I can send it to the product team. 
Other helpful information would be: 
-browser you're using 

-Windows or Mac?
-Which TurboTax product you're in (Self-employed, premiere, etc.)