turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Event: Ask the Experts about your refund > RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

With this new format, I can't get my donations saved after I enter them

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

With this new format, I can't get my donations saved after I enter them

The new version of ItsDeductible has a lot of problems.  I think one quirk is that after adding the item you have to click on a blank area of the screen to get the SAVE button to appear.  That is one of several things that, hopefully, will be fixed at some point.

You may wish to use the classic version instead of the new version until more kinks are ironed out.

  • Use this link: 
  • https://itsdeductibleonline.intuit.com/Logout.htm
  • The page will show that you are logged out. At the top of the page is a small sign-in button (see screen image below).
  • Click sign-in and use your ItsDeductible login credentials to get access to the classic version of your account.
  • You can bookmark that page to use each time.

View solution in original post

1 Reply

With this new format, I can't get my donations saved after I enter them

The new version of ItsDeductible has a lot of problems.  I think one quirk is that after adding the item you have to click on a blank area of the screen to get the SAVE button to appear.  That is one of several things that, hopefully, will be fixed at some point.

You may wish to use the classic version instead of the new version until more kinks are ironed out.

  • Use this link: 
  • https://itsdeductibleonline.intuit.com/Logout.htm
  • The page will show that you are logged out. At the top of the page is a small sign-in button (see screen image below).
  • Click sign-in and use your ItsDeductible login credentials to get access to the classic version of your account.
  • You can bookmark that page to use each time.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies