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jl2376
New Member

Entering medical expenses. Why are presecription costs greyed out and not allowing me to enter an amount?

 
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1 Best answer

Accepted Solutions
Anita01
New Member

Entering medical expenses. Why are presecription costs greyed out and not allowing me to enter an amount?

You might want to right-click on that greyed-out space to see if it shows that an additional list of supplementary information is available.  

Sometimes, a customer wants to keep the detail of their total costs, like prescriptions, rather than just the total.  In that case, you choose to list all your expenses on a little supplementary detail list.  When you come back the next year, you have to return to that detail worksheet to enter the new year's expenses and delete those that no longer apply.  The total amount from that list then will appear on the screen where you are now seeing the greyed-out field.

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2 Replies
Anita01
New Member

Entering medical expenses. Why are presecription costs greyed out and not allowing me to enter an amount?

You might want to right-click on that greyed-out space to see if it shows that an additional list of supplementary information is available.  

Sometimes, a customer wants to keep the detail of their total costs, like prescriptions, rather than just the total.  In that case, you choose to list all your expenses on a little supplementary detail list.  When you come back the next year, you have to return to that detail worksheet to enter the new year's expenses and delete those that no longer apply.  The total amount from that list then will appear on the screen where you are now seeing the greyed-out field.

Entering medical expenses. Why are presecription costs greyed out and not allowing me to enter an amount?

I could not right click on the greyed out area  in the step-by-step view but when I went to forms, there was a plus sign in front of the number field. When I clicked on it, a worksheet came up where I could enter the data.  That transferred the amounts to the form and then to the step-by-step view.

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