Email says Form 8889, Health Savings Accounts (HSAs) (Spouse) is ready. TurboTax app saying not ready. Why?

[JohnB5677]

Unfortunately, from time to time Federal and State FORMs have to be revised and approved.  This is a dynamic process and we aggressively pursue it.  At this point the target date for almost all forms is 02/12/2020.

Included are LINKs both for the Federal and State FORM status

 IRS forms availability table for TurboTax individual (personal) tax products

Select your situation below to locate your 2019 form or schedule.

• TurboTax Online/Mobile (web, iOS or Android)
• TurboTax CD/Download for Windows
• TurboTax CD/Download for Mac

From <Federal FORM availability>

State forms availability table for TurboTax individual (personal) tax products

Select your situation to locate your 2019 form.

• TurboTax Online/Mobile (web, iOS or Android)
• TurboTax CD/Download for Windows
• TurboTax CD/Download for Mac

From <State FORM Availability>

[linda_owens]

Thanks John, but if the form isn't ready, then why do I continue to receive emails from TurboTax saying the form is ready.  Must be a glitch somewhere.

[JohnB5677]

There may be a different issue.  You may have to clear your Cache & Cookies.  This has frequently caused problems with the loading of forms.

Please refer to this link as a guide to clear Cache & Cookies:

Clear Cache & Cookies

[linda_owens]

The IRS site shows that the form is available, however the TurboTax software shows 'available soon'.  Clearing Cache hasn't helped.  

[linda_owens]

and... the TurboTax site says the form IS available.

Form 8889, Health Savings Accounts (HSAs) (Spouse)

available

available

Form 8889, Health Savings Accounts (HSAs) (Taxpayer)

available

available

[JohnW222]

Form 8889 for the primary and secondary taxpayer are both available.  Please see IRS forms availability table for TurboTax individual (personal) tax products. 

[linda_owens]

I guess I'll have to call in for help.  The app still says form available soon.  When I check for updates, system says I'm up to date.

[VictoriaD75]

What version of the software are you using? Are you using online/mobile or desktop version?

[jkuehn]

I'm still having this issue and using the windows version on my desktop, any ideas??

[BillM223]

@jkuehn

Form 8889 has been available for months. Apparently, your copy of TurboTax is failing to recognize that it needs to be updated.

Please try the following:

• re-install your Windows software (this will not affect your tax return if you have closed TurboTax first)
• see this FAQ to learn how to manually update the Windows software