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My refund is less and comes from "TPG PRODUCTS SBTPG LLC"


For One the The IRS already check and passed my refund for the total amount that's after fees and taxes

.But Turbo Tax is saying i checked the box to claim an additional Stimulus check that's why the IRS deducted 

.I clearly remember it saying i can't claim it because it was already claimed sent to me last year

.I never authorized my refund to be sent to a third party.

My total Refund is as follows


$5,024 minus Fees and filling fees from Turbo Tax total is 
$4857.88 i knew i owed the IRS something like $1600
Which was deducted by the IRS on the "Where's My Refund page"
Which made my actual deposit $3250 roughly
But i only got $1480 deposited by this fake "TPG PRODUCTS"
Please explain the error cause when it checked my **bleep** it said Federal All Good and State All Good 
But now there is almost $1770 has disappeared
Make it Make Sense cause that's a lot of money missing when i trusted this platform to check my taxes 
even brought in this "Live Help" to check through and we also checked to make sure i didn't try to claim 
another stimulus check cause i would never.
Turbo Tax Provide better Feedback than just "We don't handle the money " Yet you got paid and i'm missing 
$1770 it's complete BS.
I will never use you guys again, and if there is fault on your end i will proceed with legal action even if i don't win people need to know what a sham this is. 


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1 Reply
Level 11

My refund is less and comes from "TPG PRODUCTS SBTPG LLC"

@kamoses90k  I don't work for TT.

It appears you tried to claim the credit which increased your refund which you were not truly eligible for.    I do not suggest ever using your refund to pay your fees.  This will always involve TPG whom then acts as the middle man to pay turbotax and it costs more $ then just paying TT up front.

TPG is always the middle man when you authorize your fees to be paid out of your refund and you would have had to probably missed reading the details.  

Then what happened, your refund was reduced by the IRS that you claimed.  you should be getting a letter from the IRS for the recalculation.


Sorry you had to experience this.

**I don't work for TT. Just trying to help. All the best.
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