My children qualify for the $2,000 Child Tax Credit, but TurboTax keeps showing only a $500 credit instead. How can I correct this?

[rjs]

How old were the children at the end of 2024? If they were over 16 at the end of the year they do not qualify for the $2,000 child tax credit. They only qualify for the $500 credit for other dependents.

If the children were under 17 at the end of the year and you are only getting the $500 credit, check the birth dates that you entered for the children.

[VolvoGirl]

@waynezhuca   A very common reason this year is you missed the question if their ssn is valid for employment. You need to say YES, it is valid for employment. Go back though the questions under My Info and check all the dependent questions.   I would delete the child under My Info and enter them again.  And watch the questions carefully.