ItsDeductible being discontinued AGAIN??

[doulos564]

With ItsDeductible being discontinued AGAIN, I found it useful that you give us a way to export our TY 2025 charitable records.  Thank you!

The more important unanswered question is, how do we take the exported data and import it into TurboTax Deluxe TY2025?  I use the desktop version usually.

Sincerely,
Doug

[Not today]

I agree, they need to keep this service.  Looks like I go shopping and many others for another service.  why stay, as this was a great benefit to have for easy deductions for donations.  We need to stand up and request it to remain.  

[guitargirl]

As others have posted they choose to discontinue it in October, like thumbing their noses as the customer base who use the 1040 and Schedule A.  Seems like they want to focus their base on 1040EZ or 1040A only.  Can't believe only a year later we are fighting the same battle.  They must have fired the prior product manager who made this poor decision last year and now hired a new product manager and they are trying it again.  It is time to shop for a new tax program.  I have dreaded doing so, as TT carries over from year to year wonderfully, but it seems like they are losing their customer focus.  Sad.  

[Ck37421]

Reply from complaint to the office of the president below - I’ve been a subscriber since TurboTax was released but subscription officially canceled and all forms of payment removed from their site.  They obviously could care less what their customers want so I will no longer be a customer 

I’m reaching out from TurboTax Customer Care on behalf of Intuit's Office of the President in response to your recent complaint. Thank you for taking the time to speak with us regarding the discontinuance of ItsDeductible. First and foremost, I want to sincerely thank you for taking the time to share your experience.

We truly value hearing from our customers—even when it's difficult—because your feedback helps us better understand the impact of our decisions. We’re very sorry for the frustration and inconvenience this situation has caused. We understand how upsetting it can be to feel caught off guard by a change, especially one that affects how you’ve comfortably used our software for many years. We know that many of our loyal ItsDeductible users may feel disappointed, and for that, we truly apologize.

The decision regarding the discontinuance of ItsDeductible was not made lightly. We recognize that this doesn’t make the change any easier, and we regret that it has created additional effort on your part. While it’s possible that the decision could be reversed or a possible replacement product in the future, there is no guarantee.

As a quick recap of our conversation, You expressed the following concerns and recommendations: 

1. ItsDeductible is integrated within the TurboTax software, which makes it more efficient to use;
2. Many competitors provide integrated applications like ItsDeductible, which makes them more attractive for the future;
3. The timing to end ItsDeductible is mid tax year, which makes it difficult to identify a replacement;

We understand this may not be the outcome you were hoping for, and again, we are truly sorry for any disruption this has caused. Your feedback has been heard, and it will be shared with the appropriate teams. Thank you for the opportunity to address your concerns. As all your questions have been resolved, your case is now considered closed. If you need any support in the future, please don’t hesitate to contact us at [phone number removed]. We’re here to help.

With sincere apologies,

[rliebert18]

I have been searching for a substitute in vain.  Are we expected to insert all our charity deductions manually line by line into TT2025?  I had 101 entries last year and its deductible saved me a lot of work.  I have a spreadsheet method of logging charity entries that avoids me having to type in charity names (for repeats from previous years) and allows me to track amounts year-to-year, but the final transfer into TT is my biggest problem now.  A direct upload of a spreadsheet would work --- I could easily adapt to another format.  Does anyone know what method they are using for 2025?  

[doulos564]

I started looking for alternatives figuring that TurboTax is losing a major differentiating factor.  I found this today, perhaps it is useful to you also:

https://claimyr.com/government-services/irs/Best-ItsDeductable-alternatives-for-valuing-charitable-d...

Not every product has an alternative, and sometimes what they call it is not what the product calls it.  Happy hunting!  I hope everyone finds a way to cope with this lack of customer concern decision.