Installment Sales Interest Income

[Cmacres]

We sold our old home to our daughter on 8/15/2021 and are carrying the mortgage.  I've been keeping track of each monthly payment plus interest.  In completing the information in TurboTax 2023.  In attempting to enter the data I get a message "Your Installment Sale Income:  Based on the information you have entered, you have no installment sale income on the property listed".  HOW can that be?  I have to complete an IRS Form 1098 and submit to the IRS with a Form 1096 Transmittal.  Interest "was" collected on the monthly recurring payments.  

[ThomasM125]

For there to be installment sale income, you need to have sold the house for more than what you paid for it plus improvements. On the Property Description page, make sure the Selling Price of This Property is more than the Cost or Other Basis of This Property. Also, make sure you enter something for the amount of principal paid to you during the year.  The installment income is a product of the cost of the property, selling price and principal paid during the year.