In Turbo Tax Online version, there seems to be a problem with form 5695. It always returns a total of $0 credit. I have a qualified Heat Pump installed in 2025.

[mary-wean]

QMID and cost entered. All questions answered. It always comes up $0. I see others are having a similar problem.

[MindyB]

If you have not completed the rest of your return, or have no income tax (self-employment tax does not count towards income tax for this credit), this may be why the credit is not appearing. The energy credit is non-refundable, so if you don't have enough income tax being computed, the credit won't be generated.

I have tested the heat pump section of the 5695 input area and it is working as expected and producing the maximum $2,000 when qualified.  Double check your answers and make sure you have income tax being shown on your 1040, line 18.  You can check this by by navigating to Tax Tools on the left of your screen, choose Tools, then View Tax Summary. On the left of the screen, select Preview my 1040.

See this article for a summary of the credit amounts available: Energy Efficient Home Improvement Credit (EEHIC)

[mary-wean]

Thanks, that solved the issue for me.