In DC, I said I don't have any childcare payments, and it continues putting me through to the Keep Child Care Affordable Tax Credit, and won't let me proceed. Help?

[alana-kuhn]

I think this is a glitch in the system. Help please!

[SabrinaD2]

Since you don't have any child care payments and need to proceed, here's how you can delete the incorrect Child and Dependent Care Credit entry in TurboTax:

1. Log into TurboTax: Open your TurboTax account.
2. Use the magnifying glass: Click on the magnifying glass icon to search.
3. Type "Child Care Credit": Enter "Child Care Credit" in the search bar.
4. Click on the jump link: Select the jump link that appears to go directly to the Child and Dependent Care Credit section.
5. Answer "Yes" to the question: When you come to the question about the Child and Dependent Care Credit, answer "Yes."
6. Delete the entry: On the next screen, click the trash can icon to delete the incorrect entry.