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I have run into this issue a couple of times. The only solutions I have found are to either switch to the Desktop program or Clear and Start Over. If you choose clear and start over, be sure to clear your browser's cache and cookies, then close and restart your browser after you clear your return and before you start over.
To clear and start over in TurboTax Online, sign in and select "Tax Tools" in the left menu, then choose "Tools" and "Clear and Start Over". This option is only available if you haven't paid or registered.
To purchase and download the desktop program go to: Which TurboTax Desktop software product is right for you?
with desktop the place to start (interview mode) would be in the deductions tab in the medical expense section. the first item is for an HSA. You can also switch to forms mode and look for the 8889-T. click on it and enter your non-payroll contributions on line 1A. below that make sure line 3 smart worksheet has a box checked for every month, depending on the type of HDHP coverage you had.
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