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ideas:
check the date that you purchased the home - did you enter it correctly? was that at least 2 years before he date you sold the home?
have someone look over your shoulder at your entries - maybe there is something you entered incorrectly.
delete the home purchase and start over - and have someone watch you re-enter.
you are right - as long as you owned the home for 24 months out of the past 5 years, and it is your primary residence, the first $250,000 (single filing) of capital gain is tax free.
There are several additional eligibility requirements. See IRS Pub 523: https://www.irs.gov/pub/irs-pdf/p523.pdf
I was able to get it to recognize I was eligible for the exclusion by deleting that home sale entirely and creating a new one. I had entered some incorrect answers during previous sessions, but even though I corrected them and went through all the steps in Edit Mode again, it must've kept some out-of-date state data that prevented it from correctly identifying my eligibility.
Lesson learned, I guess: If I make any mistakes creating an entity and save it, I won't go back later and edit it to correct them. I will just delete it and start over.
Thanks for the responses!
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