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Level 1

I paid you for my taxes and I want help finding out what going on.

 
2 Replies
Level 20

I paid you for my taxes and I want help finding out what going on.

Did you finish entering all your info?  Did you efile? Did you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button? You can check your efile status here https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile. 

Level 20

I paid you for my taxes and I want help finding out what going on.

Since you are posting from a "Live" version  you can arrange for the Live help you are paying the extra fee for with your questions from  5 a.m. to 5 p.m. Pacific time Monday - Friday.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live