I'm eligible for child tax credit for 4k but it's not showing in my federal total return

[MindyB]

In order to ensure TurboTax Online is including your dependents and computing the tax credits you are entitled to, make sure you have answered all the questions in "My Info" regarding the dependents.

Navigate to My Info, Your household, select the first dependent. 

• Choose "My child", continue and be sure their name, date of birth and proper citizenship is complete. 
• Continue, and answer the question about living arrangements and parents. 
• Continue, and answer any less common situations, if applicable. 
• Lastly, enter the child's SSN and be sure that "Not valid for employment is printed..." is NOT checked. 

[xmasbaby0]

Either you have not entered income from working or you have entered something about the children incorrectly.

Make sure you have entered your child as a dependent in My Info, and that you have entered the child's Social Security number.    Careful— do not say that your child’s SSN is not valid for employment.  If your child was born in 2024 make sure you said he lived with you the whole year.  There is an oddly worded question that asks if the child paid over half their own support.  Say NO to that question.

Have you entered income from working in 2024?  If not,  you will not receive an income tax refund based on having dependent children.

  The maximum amount of the child tax credit is now $2000 per child; the refundable “additional child tax credit” amount is $1700.   In order to get that credit, you have to have income from working.  The credit is calculated based on the amount you earned above $2500 multiplied by 15%, up to the full $1700 per child. If the amount you earned was too low, you will not get the full $1700.

 If your child is older than 16 at the end of 2024, you do not get the CTC.  But you may still get the non-refundable $500 credit for other dependents instead.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/taxation/child-tax-credit/L2lNhfGDl_US_e...

https://ttlc.intuit.com/turbotax-support/en-us/help-article/taxation/additional-child-tax-credit/L6x...

https://www.irs.gov/help/ita/does-my-childdependent-qualify-for-the-child-tax-credit-or-the-credit-f...

Look at your 2024 Form 1040 to see the child-related credits you received

PREVIEW 1040

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/preview-turbotax-online-retur...

Child Tax Credit line 19

Credit for Other Dependents line 19

Earned Income Credit line 27

Additional Child Tax Credit line 28

[DoninGA]

There is no such child tax credit of $4,000.

The child tax credit is $2,000 per child under the age of 17.

Have you entered any taxable income from work on your tax return that is $2,500 or more?  If not, you are not eligible for the child tax credit.

[afuschi]

Thank you!  This helped a lot.  I accidentally said my child was not eligible for employment.