I have 2 1099-SA forms for the same individual. The HSA changed banks. TT won't accept the 2nd one. How can I add the second one.

[lisafourroux]

Turbo Tax Premium

[DavidD66]

You can add multiple Forms 1099-SA for the same person.  To do so, 

• Go to Deductions & Credits
• Scroll down to "HSA, MSA Contributions Form 5498"
• Next to "HSA, MSA Contributions" click on Start or Revisit
• Check the  box for the health related accounts you had in 2025 & Continue
• On the 1099-SA Summary screen, you should see information for the first 1099-SA.  Click on the blue "+ Add" box at the bottom of the screen.
• Enter your additional 1099-SA

[jmh123]

I am unable to enter a second 1099-SA on the web version.  When I click Add + after entering the first persons 1099-SA I get: 

Hmm, looks like we hit a slight snag in this section

Let's get you back to your taxes. Make sure your Internet is connected, and then select Try again or check back in a few minutes.

[CatinaT1]

Sounds like something got stuck. You can try these things:

• Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu.
• Clear Cache and Cookies: This removes old, "corrupted" data that might be confusing the website.
• Use an Incognito (Private) Window: This is the most effective "quick fix" because it launches the browser without any saved history or extensions (like AdBlockers) that often interfere with tax forms.
• Check Pop-up Blockers: TurboTax often opens forms (like the 1099 PDF) or payment windows in a separate pop-up. Look at the right side of your address bar for a small icon with a "red X"—click it and select "Always allow pop-ups from Intuit."
• Restart the Browser: Close all open windows of your browser entirely and then reopen it.

Most TurboTax errors happen because the browser is trying to use an old "session" from a previous visit. By clearing the cache or using Incognito mode, you force the browser to establish a brand-new, secure connection with the Intuit servers.