I filed my self employment taxes with the help of a live tax advisor, my child tax credit showed up as zero, I have two dependents under 17. Where's my child tax credit?

[attestertester-g]

I did not receive a 1099 through Uber because I only made just a little over 3000. The advisor told me they just hadn't put that ctc in yet. But other people have it already, what's going on?

[xmasbaby0]

Is this for 2022?

Your problem is you earned so little.

The rules for getting the child tax credit on a 2021 tax return and now on a 2022 return are very different.  For 2021 you could get $3600 for a child under 6 or $3000 for a child between 6 and 17 even if you had no income/did not work.   That is NOT the way it will work for your 2022 tax return.  The “old” rules are back.   The maximum amount of the child tax credit is now $2000; the refundable “additional child tax credit” amount is $1500.   In order to get that credit, you have to have income from working.  The credit is calculated based on the amount you earned above $2500 multiplied by 15%, up to the full $1500.  If your child is older than 16 at the end of 2022, you do not get the CTC.  But you may still get the non-refundable $500 credit for other dependents instead.

https://ttlc.intuit.com/questions/1900923-what-is-the-child-tax-credit

https://www.irs.gov/help/ita/does-my-childdependent-qualify-for-the-child-tax-credit-or-the-credit-f...

And for the Earned Income Credit—-the rules are back to the “old” rules—

Those under 25 and over 65 without children are not eligible as they were uniquely in 2021.   And you cannot use your income from any earlier tax year to get the EIC for a 2022 return.  There is no “lookback” for 2022.  EIC for 2022 will be based on the income you earned by working in 2022.

https://ttlc.intuit.com/questions/1899157-what-are-the-qualifications-for-the-earned-income-credit-e...

https://www.irs.gov/credits-deductions/individuals/earned-income-tax-credit/use-the-eitc-assistant

[xmasbaby0]

@attestertester-g And...you do not mention whether you had any other income besides that small amount of self-employment income.  

It raises the question of how you and the children were supported.  There may be another tax-paying adult who can claim you and/or the children as dependents.  

If you can be claimed as someone else's dependent you are not eligible for child-related credits.