@Option-1 , please can you tell more about the steps you followed :
While I am not familiar with the on-line product screens, the path should be pretty similar to the desktop ( I have windows desktop Home & Business ) version.
1. Once you are in the "Foreign Tax Credit" section, there is a selection for "deduction" or "Credit" -- you choose Credit
2. if your total Foreign Taxes paid is more than US$600 ( US$300 for a single filer), you should see a screen telling you that you have to fill out form 1116.
3. Thereafter it should ask for whether the Foreign source is RIC or "other" -- if you choose "other" it should ask for the country involved. It will walk through ( for each dividend reported ), the foreign amount, the country/RIC and Foreign tax amount. Did you go through this portion?
Please , provide details so I can see where you are. Last step would be to go to forms mode and check the form 1116 ( copy 1 through xx ).
There is also an area where you have to declare whether the FT was "accrued" or "paid" and if paid , the date.
I will circle back once I hear from you ---yes ?
