You'll need to sign in or create an account to connect with an expert.
The first step in requesting a correction is to examine a diagnostic tax file experiencing the situation. You can provide a diagnostic copy of your tax data file so that someone here can take a closer look. The diagnostic file will not contain personally identifiable information, only numbers related to your tax forms.
If you would like to provide us with the diagnostic file, follow the instructions below and post the token number along with which version of TurboTax you are using and what states you are filing in a follow-up thread. It would be helpful to have a screenshot of the token number to prevent it from being redacted.
Use these steps if you are using TurboTax Online:
If you are using a CD/downloaded version of TurboTax, use these steps:
Select Continue at the bottom of this screen, then select Done at the end of the Smart Check, then continue to the filing menu. This error is occurring when assets may have qualified (and received) the Special Depreciation Allowance deduction in prior years, but under current tax laws (which change frequently) would not qualify. It isn't a critical error, because you haven't added this asset in the current year, so you're not claiming the bonus first-year Special Depreciation Allowance. The help guidance reads:
“The program automatically checks “No” for “Qualified Property” if it determines the asset is not qualified based on the rules and your various entries about the asset. No entry is required for assets placed in service in a prior year, but we will still alert you if you enter a deduction and your data tells us the asset is not qualified."
Which is a fancy way of saying this is just an alert and not an error. You can move forward, since you've already checked the asset to the prior year entries.
If continuing past the smart check does not work for you, and you are blocked from e-filing, can you please tag me @MelindaS1 so I can work on this issue? Thank you!
@MelindaS1 The program just keeps reasking for the corrections to be made and continues to block me from filling.
@MelindaS1 the program just keeps reasking me to correct, will not move past and let me submit.
The first step in requesting a correction is to examine a diagnostic tax file experiencing the situation. You can provide a diagnostic copy of your tax data file so that someone here can take a closer look. The diagnostic file will not contain personally identifiable information, only numbers related to your tax forms.
If you would like to provide us with the diagnostic file, follow the instructions below and post the token number along with which version of TurboTax you are using and what states you are filing in a follow-up thread. It would be helpful to have a screenshot of the token number to prevent it from being redacted.
Use these steps if you are using TurboTax Online:
If you are using a CD/downloaded version of TurboTax, use these steps:
@MelindaS1 There was not an "online" button on either turbotax window or bar at top, but under "Help" I did "Send the file to a Turbotax Agent" It says sent. Intuit Turbotax Premier 2025 2025.r27.046 Aldo filing Louisiana. Token: [removed]-74481819
Thank you for providing the token number for your diagnostic file. I'm working through the process of writing the report to submit to the development team for further investigation. You'll be contacted once there is an update to the issue.
Same problem for me.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
spsmth113
New Member
broganjulia1
New Member
turbotaxisterrible
New Member
enorman904
New Member
6anthonymontes
New Member