Foreign Tax Credit NOT calculating correctly

[georgiarodgers]

I have entered my foreign income and the taxes I paid, but each time I complete the very long form to claim this credit, my deduction always shows up as zero.  I know that this is a glitch with Turbo Tax, because I have read the other threads.  I need to know if there is a solution yet, or if I can speak to an actual human about it without paying another $100.

[pk]

perhaps one of us SUs can help you with your  problem ---- give some details of the situation  e.g.  what kind of foreign income  ( interest / dividend,  capital gain,  earned income or what  ),  which country, your filing status, your immigration status  ( US citizen/Resident / Resident for tax purposes ) . etc. etc.   what is TurboTax doing  correctly   etc. 

[marcs]

I am having the same issue.  It continues to calculate zero for the foreign tax credit.  I have entered this multiple times.  Very frustrating

[marcs]

I am having the same issue.   I have filled out the form multiple times.  I live in Germany and it continues to show 0 tax credit.  I could use your help!

I should not have to pay to get help on a function which is not working correctly.

Thanks

[Critter]

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Support can also be reached during business hours by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

 

[pk]

@marcs , @georgiarodgers  --- am still looking for the details of the situation so I can duplicate the scenario and see what is TurboTax thinking  -- why is it not allowing the credit.  Please help

Also do not understand  as to why you are looking for foreign tax credit if (a) US citizen/Resident living in Germany, (b) earning and paying taxes to GDR -- why are you not able to exclude foreign  earned income.  Please tell me more   I am assuming that you are working on your 2018  US Federal tax return--- yes?

[Critter]

If this is an issue on the 2019 program be aware that it is NOT fully operational and will not be until January or later.