Federal Schedule 1 by TT is wrong

[jingchengqu1949]

I and my wife both have Ibonds at the same day and same mounts. We have same interests of $2416. The TT system input both in schedule 1.  However, reduce the second $2416 as adjustment. Then our income is lower $2416.  I can't control any steps due to the system did it automatically.  Could you fix this problem?  I believe it is done by AI.  How to fix it?

[KeshaH]

If you'd like, we can look at your return and see exactly what you see to  help come to a resolution. The return will be scrubbed and won't include any of your personal details.

If you're using TurboTax Online:

Once you're logged in to your account,

- on the left hand panel, click on Tax Tools and then choose Tools

- on the pop up window, select Share my file with Agent

- you'll see a message saying you'll give us a copy of your tax return. Your personal information will be changed so we can't see any private information.

- click okay and you'll get another message with a token

Please reply to this message with your token so that we can further assist you. Let us know what state is included in your return.