Do you have a question?
What says that "maybe" you didn't qualify for EIC? Did you get a notice from the IRS? If so, read the entire notice carefully and follow the instructions in the notice for what to do.
If you purchased Audit Defense for the year that the notice is about, call TaxAudit at 877-829-9695, or report your IRS notice on the TaxAudit.com web site. Do not contact the IRS until you have spoken to TaxAudit. They might contact the IRS on your behalf.
If you did not purchase Audit Defense, you can get help with your IRS notice from the TurboTax Audit Support Center.