Error in filing child tax credit

[LinaJ2020]

What does the error message say?  

In order to get the child tax credit, here are the steps to enter information:

In TurboTax online,

• Sign in to your TurboTax account and select Pick up where you left off
• At the right upper corner, in the search box, type in "child tax credit" and Enter
• Select Jump to child tax credit
• Follow prompts

[cbalgos]

After filing my taxes, I’m trying to fix the Child Tax error becasue my child is was under 17 in 2019. However,  there is no way for me to remove it. Help?

[CatinaT1]

If you filed, it is like dropping it into a mailbox - you cannot get it back.

You'll have to wait until your return is either accepted or rejected.

• If rejected, you can make any necessary changes.
• If accepted, you'll need to amend your return. 
• To avoid unnecessary delays, do not amend until your original return has been fully processed.  You will need to print and mail the amendment.  
• Allow 8-12 weeks for processing.

See this TurboTax FAQ for help with amending.

You can check the status of your amended return here, but allow 3 weeks after filing for it to show up.

[cbalgos]

Thank you for the reply. 

The filing did get rejected. When I went back into the program to correct the error, it did not allow me to remove it or correct it. It walked me through the same steps and kept saying I was available to have it. Is there a way to go back through the program and have it skip that check?

[VictoriaD75]

Review your 1040. Child tax credit or credit for other dependents will be reported on line 13a. I am unclear as to whether you are able to claim the credit or not and the specific reason your return was rejected. Please provide the additional information if the information below does not resolve your issue.

The Child Tax Credit is available for each qualifying child under the age of 17. The Child Tax Credit is valued at $2,000 per qualifying child. However, in the tax year that a child turns 17, they no longer qualify for this credit and may, instead, qualify for the Credit for Other Dependents, which is valued at $500 per qualifying dependent. The Child Tax Credit itself may be nonrefundable first (reducing your tax liability dollar-for-dollar to the full amount of the credit or $0), with up to $1,400 refundable, which could increase the amount of your refund. The Credit for Other Dependents is nonrefundable only.

You may remove the dependent by deleting them from the My Info section of your return, if necessary. Or, click edit next to their name and follow through the questions to guide the software to whether or not you may claim the dependent for the credit.