Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
Your taxes, your way. Get expert help or do it yourself. >> Get started
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
jamescarlson-car
New Member

Does anyone else have this issue? I know that I am eligible for the child tax credit

 
3 Replies
xmasbaby0
Level 15

Does anyone else have this issue? I know that I am eligible for the child tax credit

Please clarify what you are asking about.   Are you asking about getting the CTC on your 2020 tax return or are you asking about getting the monthly advance child tax credit payments for 2021?  How old is your child (or children)  ?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
jamescarlson-car
New Member

Does anyone else have this issue? I know that I am eligible for the child tax credit

I'm looking at the advanced payments that are based off the previous years tax return. I've got a 9/6/3/1 year old spread of four kids. Turbo tax submissions for the past five tax years. 

xmasbaby0
Level 15

Does anyone else have this issue? I know that I am eligible for the child tax credit

TurboTax cannot see or give you any information about what the IRS is doing with your advance CTC payments.  

 

 This is a brand new system thrown together by the IRS after Congress changed tax laws in the middle of the tax season.  There are going to be bugs, glitches and mistakes made and folks will unfortunately have to be patient until they sort it out.  

 

If you do not receive the monthly payments you will be able to get the CTC on your 2021 tax return.

 

https://www.irs.gov/credits-deductions/2021-child-tax-credit-and-advance-child-tax-credit-payments-t...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

About Community

Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement.

3.49m
Members

2.62m
Discussions

Manage cookies
v