turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Ask the Experts All About the Refund! >> Event happening NOW!!!!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

dimondja
New Member

Can't seem to be able to complete the purchase of my turbotax refund when putting in a US credit card. Anyone else having issues? See details for more info.

Keep getting this error in red:
shippingInfoModel.state(value: ) size must be between 2 and 2; shippingInfoModel.zip(value: ) size must be between 2 and 14;
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

Can't seem to be able to complete the purchase of my turbotax refund when putting in a US credit card. Anyone else having issues? See details for more info.

See if this FAQ addresses your problem:

FAQ:   "ShippingInfoModel" Error When Paying For TurboTax Online

https://ttlc.intuit.com/replies/5294938
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies