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mag-2009
New Member

Can't change to itemized deductions with Premier online version.

 
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2 Replies
GabiU
Moderator

Can't change to itemized deductions with Premier online version.

Hello! Were you able to move along?
If not, please post a screenshot so I can send it to the product team. 
Other helpful information would be: 
-browser you're using 

-Windows or Mac?
-Which TurboTax product you're in (Self-employed, premier, etc.) 

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mag-2009
New Member

Can't change to itemized deductions with Premier online version.

Windows 10 and Chrome browser. Premier online version.

I tried changing to itemized deductions from the recommended standard deduction. The system did not appear to allow it. However, when I pulled a pdf of the completed tax form (before filing) it correctly had the ITEMIZED amount for deductions on the form. So apparently it had accepted the change but did not indicate it had done so.

Very frustrating and VERY POOR performance. I won't be using the system in the future.

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