Can someone help me? I keep getting an error message saying "looks like we hit a snag" when I try to enter home office expenses

jennyhallmsw · ‎April 01, 2026

LaShaunA3

If you are unable to enter the home office expenses due to a message stating "We have hit a snag," try logging completely out of Turbo Tax, close your browser, then log back in. Also try clearing your cache and deleting your cookies. This usually resolves looping errors.

If you still experience an issue, come back and let us know.

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jennyhallmsw

I tried the recommended steps without success. Any other suggestions?

AnnetteB6

If you are using TurboTax Online, you could try using a different browser.

If you are using a desktop version of TurboTax, be sure that you have installed the latest update by going to Online > Check for Updates.

@jennyhallmsw

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

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Can someone help me? I keep getting an error message saying "looks like we hit a snag" when I try to enter home office expenses