turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Our Community is moving to a new platform on June 8th! Read more here!!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Can Not Get Taxes to Efile. Hung up on $300 Charitable Contribution. Will not take 0 or 200. In a loop. Cannot file federal return.

 

TurbotaxError.jpg

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
DanaB27
Expert Alumni

Can Not Get Taxes to Efile. Hung up on $300 Charitable Contribution. Will not take 0 or 200. In a loop. Cannot file federal return.

Please try this solution to enter the charitable cash contribution for 12b:

 

  1. Open you return
  2. Click "Federal"
  3. Click “Deductions &Credits” on the top
  4. Click "I'll choose what to work on" (do not enter any donations under Charitable donations)
  5. Scroll all the way down and click the "Done with deductions" button
  6. Continue after the "The Standard Deduction is right for you!" screen
  7. Continue until the "Get a tax break for donating cash to charity" screen
  8. Enter your charitable cash contributions (do not enter more than $600 for married filing jointly or $300 for all other filing statuses).

 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Can Not Get Taxes to Efile. Hung up on $300 Charitable Contribution. Will not take 0 or 200. In a loop. Cannot file federal return.

I first tried $600, then $300, and both gave same error.   I then went in and changed it to show total Charitable Contributions to be $290, and it took and filed.    I definitely think there is a program issue on that check in the deductions section when filing.

Thanks for your help,

David Parham

JohnB5677
Expert Alumni

Can Not Get Taxes to Efile. Hung up on $300 Charitable Contribution. Will not take 0 or 200. In a loop. Cannot file federal return.

@DanaB27 gave you the proper procedure; however, you must clear all charitable donations from the Deductions and Credits. Charitable Donations area of the return.

 

Once those are cleared, Dana27's process will work.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question