Can not enter 1099b in TT premier HELP

[Vanessa A]

To enter the 1099-B select the following:

1. Federal
2. Income
3. I'll Choose what I work on
4. Investment Income
5. Stocks, Cryptocurrency, Mutual Funds, Bonds, Other
6. Stocks Bonds Mutual Funds
7. Enter the bank or brokerage name and any other info you have 
8. Choose the type of stock and continue through to enter the sale and the costs basis

[user17737588052]

I did that and the page goes blank and does not allow me to select anthing 

[user17737588052]

Nothing happens after i click on add investment

[JamesG1]

In TurboTax Desktop Premier, I would click on Online, then Check for Updates.

Then I would Exit the program.  Then I would re-start the program.

If you believe that the software is not performing correctly, you may want to consider clearing your cache and cookies.  

@user17737588052