turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

kahkahwee
Returning Member

Can I fix the charitable contribution glitch? I'm ready to file and paid already but can't get past the charitable cash contribution entry.

When I attempt to file I keep being sent back to "fix my return". I've tried to amend various amounts but nothing seems to work.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

6 Replies
DaveF1006
Expert Alumni

Can I fix the charitable contribution glitch? I'm ready to file and paid already but can't get past the charitable cash contribution entry.

What kind of error message is it?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
kahkahwee
Returning Member

Can I fix the charitable contribution glitch? I'm ready to file and paid already but can't get past the charitable cash contribution entry.

Hello,

It just keeps taking me back to the entry telling me that my amount is not correct. I've adjusted the amount that goes into line 10B  but nothing seems to satisfy the computer.

RayW7
Expert Alumni

Can I fix the charitable contribution glitch? I'm ready to file and paid already but can't get past the charitable cash contribution entry.

For 2020, Congress has changed tax law to permit the deduction of certain charitable contributions “above the line”, even if the taxpayer is taking the Standard Deduction otherwise. The new deduction will appear on line 10b on the 1040.

 

There are restrictions: the contribution must be in cash or cash-equivalent and it cannot exceed $300 for most filing statuses (exception: $150 for Married Filing Separate).

 

To enter this deduction, you must enter the charitable contributions as if you were going to itemize these contributions (do a Search (upper right) for charitable contributions and click on the jump-to result). Be sure to indicate that the contribution was “Money” or else TurboTax will not ask about it later.

kahkahwee
Returning Member

Can I fix the charitable contribution glitch? I'm ready to file and paid already but can't get past the charitable cash contribution entry.

Thanks closest answer. A Turbo Tax Specialist determined that there was a glitch in the program. It was promised to be fixed within 24 hours.  72 hours have elapsed and the glitch is still present.  Attempting a work around  so I can file and get it over.

DMarkM1
Employee Tax Expert

Can I fix the charitable contribution glitch? I'm ready to file and paid already but can't get past the charitable cash contribution entry.

I'm not sure what you have tried but delete the cash contributions completely in the "Deductions & Credits" tab using the "Charitable Donations" "Donations to Charity" topic. 

 

After deleting the amounts click done all the way through the deductions interview clicking "Wrap Up Tax Breaks" or "Done with Tax Breaks" to trigger the updates.

 

Next, revisit the "Charitable Donations" topic and enter your cash donation up to $300.  Click "done" through the deductions interview clicking "Wrap Up Tax Breaks" or "Done with Tax Breaks" to trigger the updates.  Continue again to get to the page that gives you the choice for the Itemized or Standard deduction.  Continue

 

You should arrive at a page to verify the Charitable donation with the standard deduction. Verify and continue.  

 

The error should clear now.

 

 

 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
LornaE
New Member

Can I fix the charitable contribution glitch? I'm ready to file and paid already but can't get past the charitable cash contribution entry.

Thank you, RayW7!!  I spent a lot of frustrating time trying to figure out what I did wrong on the charitable contributions for those filing the standard deductions.  TurboTax never asked me to itemize the contributions, but kept telling me that I had a mistake (which I could not correct).  When I followed your advice, it worked!!!!

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question