Form 5695 for Residential Energy Credits is available on both TurboTax Online and Desktop. If TurboTax isn't letting you continue, you can try the following:
- Go out of your program and go back in
- Clear your cache and cookies
- Try a different web browser.
If you are using TurboTax Desktop, make sure all updates have been run on your program. You can do this by clicking on "Online" in the bar across the top of your TurboTax screen, then select "Check for Updates."
If you have any more questions or information about this, please go back to TurboTax Community and we will be happy to help.