2025 IRS Rejection due to an issue with a single Form 1116

[egoldrich]

I received a rejection from the IRS of my 2025 return due to F1116-007-02 - If there is only one instance of Form 1116 present in the return, then at least one of the following must have a value within it: 'ForeignIncmSection951ACrAmt' or 'ForeignBranchIncomeCrAmt' or 'ForeignPassiveIncTaxCreditAmt' or 'ForeignGeneralIncTaxCreditAmt' or 'ForeignIncmSection901jCrAmt' or 'ForeignIncRsrcdTreatyTaxCrAmt' or 'ForeignIncLumpSumDistribCrAmt' or 'TentativeForeignTaxCreditAmt'.
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We’ll help you get this updated on your federal return and e‑file. So, I waited until yesterday which is the date Turbotax said in my version that this will be fixed and went to status and review and it says to refile, but I do not see any changes at all. When will this be fixed so that I can reliably refile?

[MelindaS1]

After you log back into your return and download the new PDF, look at your Form 1116 Part IV (Summary of Separate Credits From Part III). What are the values in these fields? :

'ForeignIncmSection951ACrAmt' - Line 25 

'ForeignBranchIncomeCrAmt' - Line 26

'ForeignPassiveIncTaxCreditAmt' - Line 27

'ForeignGeneralIncTaxCreditAmt' - Line 28

'ForeignIncmSection901jCrAmt' - Line 29

'ForeignIncRsrcdTreatyTaxCrAmt' - Line 30

'ForeignIncLumpSumDistribCrAmt' - Line 31

'TentativeForeignTaxCreditAmt' - Line 35 

If at least one of those fields has been updated to include a foreign tax credit amount, then you should be ready to re-file (per the above error message). 

If not, try these troubleshooting steps to update your software: 

First, begin logging out of the TurboTax platform you're using, Online or Desktop.

If you are using TurboTax Online

• Check ‌your browser's settings. (Clear your Cache and Cookies)
  • Here are the official instructions for the most popular browsers:
  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge 
• Or, Try using a different web browser to login and complete your entries. 

If you are using TurboTax Desktop

• Make sure the software is updated. 
• If you haven't rebooted your computer, please do.
• Check your firewall and antivirus settings. Make sure they aren't blocking any feature of the software. 

** If you are using the phone/tablet app, try changing to laptop/computer if possible. If you do not have access to a computer, switch to a web browser within your phone or tablet, and sign in from there. 

**You might also want to uninstall and reinstall your desktop product (this has worked for some users). Make sure that you save the file and do a back up of your information (you do not want to lose any information). See: How do I back up my tax file in the TurboTax Desktop software?

[egoldrich]

Hi Melinda,

I checked Lines:

'ForeignIncmSection951ACrAmt' - Line 25 

'ForeignBranchIncomeCrAmt' - Line 26

'ForeignPassiveIncTaxCreditAmt' - Line 27

'ForeignGeneralIncTaxCreditAmt' - Line 28

'ForeignIncmSection901jCrAmt' - Line 29

'ForeignIncRsrcdTreatyTaxCrAmt' - Line 30

'ForeignIncLumpSumDistribCrAmt' - Line 31

'TentativeForeignTaxCreditAmt' - Line 35 

The only change is that lines 32 and 33 now also have a zero as did 35 in the prior version. Is this safe to refile?

I also backed up my return and reinstalled my desktop version and restarted my computer.

Thank you.

[max1char2sam3]

I am not able to figure out how to reach the tax expert because all of the items keep floating around her head.I try to click on to respond, When when I try to click in the box, The blank will go away and not let me put anything in the blank, so I can talk to the tax expert

[max1char2sam3]

When I clicked to the screen that shows the circle with the tax expert in it, there are several items that keep circling her head. when I try to click in that box, I cannot enter anything no matter whether I use the microphone or not

[LindaS5247]

@egoldrich Yes, you should be able to re-file your tax return. You can return to Community with any additional information or questions and we would be happy to help.

@max1char2sam3 If TurboTax is circling when trying to reach a tax expert you ‌can try the steps below to resolve this.

•  Go out of your program, close your browser and go back in.
• Clear your cache and cookies. Click here for How do I delete cookies? Click here for How to clear your cache.
• If you are using a VPN, disable it.
• Try using incognito mode.
• Try a different web browser, such as Google Chrome or Firefox.

You can also contact TurboTax Customer Service using this link: Turbo Tax Customer Service.