1095-A and IRS rejection (Turbotax 2022 H&B)

[mtakashina]

I have Medicare and doesn't have 1095-A. My daughter (dependent) has a health insurance, but she received only 1095-B. My filing is rejected multiple times. How can I get through this? I don't want to USPS mail.

[Mike9241]

contact the Marketplace to see if one was issued with your SSN.  if there was and you can't get it corrected timely you'll have no choice but to mail it.

the other issue you may face is that in some cases too many rejections and then e-filing is barred by the iRS.

here's what the IRS says

If you do not believe you should be required to complete Form 8962 and attach it to your return, please confirm that APTC was not paid to your Marketplace health insurance company for any member of your family.  To confirm the APTC was not paid, you should attach to your return a pdf attachment titled "ACA Explanation" with a written explanation of the reason why you believe Form 8962 should not be required. You may also upload any copies of a corrected or voided Form 1095-A from the Marketplace or any notice issued by the Marketplace indicating proof of no enrollment. You should follow the instructions provided by your software company on how to attach a pdf attachment to your return.

*******************

turbotax has no provision for attaching PDFs so mailing is required. 

[mtakashina]

As I indicated, Medicare did not issue 1095-A, and my dependent's marketplace did not issue 1095-A either. This Turbo Tax does not seem to be designed to handle this issue well enough so that a use can go through it smoothly. Its eFiling is a promised part of the TT. "Mail it" shouldn't be the answer.

[Mike9241]

do you have a form 8962 in your return?  there shouldn't be one based on your thread. if there isn't, then it's not a Turbotax issue but an IRS issue.  someone, maybe accidently maybe fraudulently, apparently applied for marketplace insurance using your SSN. It sends this faulty info to the IRS. Thus, the IRS is looking for that 8962 when you submit the return. Because it's not there and the IRS thinks it should be, the return is rejected. Turbotax can do nothing to help you.  Outside of this issue there are many other issues that Turbotax cannot resolve. This is true of other self-prepare apps and even professional tax programs. you could also try calling the IRS to see what they have to say about the matter.

1. Call 1-800-829-1040 between the hours of 7:00 AM – 7:00 PM local time.
2. Press “1” for English or “2” for Spanish.
3. Press “2” for “answers about your personal income taxes.”
4. Press “1” for “questions about a form you have already submitted or a payment or to order a tax transcript.”
5. Press “3” for “all other question.”
6. Press “2” for “all other questions.”
7. Do not input your Social Security Number when the recording tells you to.
8. Press “2” for “personal- or individual-tax related question.”
9. Press “3” for “all other inquiries.”
10. Wait to be connected to someone at the IRS.

[xmasbaby0]

E-filing with TurboTax is not "promised."   When you use TurboTax, your fee is the same whether you e-file or mail the return.   There is no extra fee to e-file.   Some returns cannot be e-filed and must be sent by mail.

Not sure why you are having issues regarding the 1095A.   Since neither you nor your daughter received them, when you were asked about a 1095A in the software you should have said NO to the question, and just moved on.   You do not enter anything about Medicare or about a 1095B into the software at all.  

[NCperson]

@mtakashina - somehow someway, the Marketplace believes you had coverage (or applied for coverage) in 2022.

Marketplace sends a feed to the IRS of all beneficiaries. So when you try to efile, the IRS 'knows' who is supposed to submit form 8962.  if you do not submit form 8962 and you are on the Marketplace file, the efile is rejected.