Why is my taxes being rejected

[xmasbaby0]

You received an email that we cannot see that tells you why your tax return was rejected.  

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message? 

 If it was rejected for AGI—-be aware that many 2020 returns took so long for the IRS to process that your 2020 AGI might not be in the IRS system.   Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

[DoninGA]

You received a rejection code we cannot see.  What is the rejection code?

[AamilD]

There could be various reasons why your tax return was rejected. You may have gotten an email from TurboTax/Intuit and you can open that email and click on the orange button which states "Let's fix my return". This will take you to the TurboTax website where you  can login and then click on "Fix my return" . TurboTax will then provide you the reason of why your return was rejected and will help you fix the problem.

There could be many reasons for a rejection including not using the correct AGI or Self-Select Pin from last year or because the Social Security Number was entered incorrectly or the personal info you entered does not match the records with what the IRS has.

Additionally, you can post the rejection code which you would have received and we can assist you with what the code means.