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sah1972
New Member

Turbo tax says my Colorado state return has bee filed. Colorado says they have not received it.

 
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Vanessa A
Employee Tax Expert

Turbo tax says my Colorado state return has bee filed. Colorado says they have not received it.

Colorado advised taxpayers to give 2 weeks from the 12th before they start checking the status of their refund.  They have a backlog due to so many people filing returns prior to them being prepared to accept the returns.  Colorado State Tax Return Delay 

 

Some sources are now saying they are being told it will be 3 to 4 weeks. 

 

Basically, this means that TurboTax, along with every other Tax software company, put every one's CO return in the "electronic mailbox"  CO was not totally ready and so the "mailbox" is clogged up because they had over a months worth of "mail" in their box waiting for them that came in all at the same time from probably half of the 2.5 million people who file returns in CO through different tax software programs.  So, they keep having to unjam the "electronic mailbox" before they can accept more.  When TurboTax shows it as Pending, it does means, it has been sent to that electronic mailbox and then it is just waiting for the state to "sort through their mail".

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1 Reply
Vanessa A
Employee Tax Expert

Turbo tax says my Colorado state return has bee filed. Colorado says they have not received it.

Colorado advised taxpayers to give 2 weeks from the 12th before they start checking the status of their refund.  They have a backlog due to so many people filing returns prior to them being prepared to accept the returns.  Colorado State Tax Return Delay 

 

Some sources are now saying they are being told it will be 3 to 4 weeks. 

 

Basically, this means that TurboTax, along with every other Tax software company, put every one's CO return in the "electronic mailbox"  CO was not totally ready and so the "mailbox" is clogged up because they had over a months worth of "mail" in their box waiting for them that came in all at the same time from probably half of the 2.5 million people who file returns in CO through different tax software programs.  So, they keep having to unjam the "electronic mailbox" before they can accept more.  When TurboTax shows it as Pending, it does means, it has been sent to that electronic mailbox and then it is just waiting for the state to "sort through their mail".

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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