T-Tax is showing my RMD as a W2 amount in my Alabama State tax return. What is wrong?

[Mdauphinaisr]

T-Tax is showing my required minimum distribution as a W2 entry.  I am retired.  I am not employed.  I don't get W2 tax forms.  I get 1099R forms.   Why does the 2021 T-Tax show the RMD amount as W2 wages?

[AmyC]

My program has the 1099-R showing where they should in part 1, lines 4 and 5.There are no known issues and no investigations open. Please review your income entries in the federal income section.

I would ask for a copy of your return, but since my program puts it in the right place, that would not help. You may need to contact cx support. First, review the income section and see if something got switched in there. You might want to try some technical things. You may have the 1099 stuck in the w2 position due to cookies or your AL may be holding something odd. Try the following steps first with either 1099-R or AL state, or both

For stuck information follow these steps:

1. Delete the form, see How to Delete 
2. Log out of your return
   1. Try one or more of the following:
      • Don't use Internet Explorer.
      • Clear cache and cookies,
      • Sign in using a different browser.
      • Sign in using a different device.
3. Log back into your return.
   • Enter the form again.

If all fails, Contact Us 

[Mdauphinaisr · Accepted solution]

Your suggestions didn't work.  T-Tax still shows my RMD amounts as W2 wages in the AL State forms.   Page 2 of AL forms should show taxable amounts in line 4b and 5b.   Those lines are blank.